Customer Service Coordinator / CSC Job at Ardent Health, Albuquerque, NM

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  • Ardent Health
  • Albuquerque, NM

Job Description

Overview

Join our team as a day shift , full-time , HOPD Administration Customer Service Coordinator (CSC) in Albuquerque, NM .

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

  • Thrive: We empower our team with career growth opportunities, tuition assistance , and resources that support your wellness, education, and financial well-being.
  • People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
  • Make Healthcare Better: We use advanced technology to support our team and enhance patient care .

Get to Know Your Team:

  • Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology, and oncology services.
Responsibilities

  • Provide direct customer service and front desk assistance for assigned departments to include but not limited to admitting, registering, scheduling, and verifying insurance
  • Handled customer account transactions, provided customer assistance, and performed and/or oversaw cashiering operations
  • Adhere to policies, procedures, and regulations to ensure compliance and patient safety
Qualifications

Job Requirements:

  • High School Diploma or GED equivalent
  • One (1) year of previously related experience
  • Medical Terminology.
  • Knowledge of insurance plans.

Preferred Job Requirements:

  • Associate’s Degree in a related field of study
  • Heart Saver Certification.
  • Previous medical office experience

Job Tags

Full time, Work at office, Day shift,

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