Job Description

Position: Salesforce Project Manager

Duration: 6 Months with Extension

Location: Saint Paul, Minnesota (Hybrid)

To fully leverage the Salesforce service, the term "Salesforce" refers to many different aspects of a complex set of products. Depending on the business role and technical expertise, "Salesforce" may be viewed as any of the following:

• Website building tool
• Customer relationship management system
• Business process re-engineering platform
• Software development toolkit

Some of the use cases and business applications that have been developed by the Salesforce CoE include the following:

• Professional & Occupational Licensing
• Customer Relationship Management
• Enforcements and Inspections
• Technical Certifications
• Inventory Management
• Case Management

Resource Categories and Skills:

The resource will not be evaluated as part of the vendor selection process, but their qualifications will be reviewed prior to work starting on the project. The State reserves the right to reject any resource who does not meet qualifications, and to require a different resource be brought in who does meet the qualifications.

Experience /Duties Required

• Provide leadership for program/project
• Provide strategic vision and thinking with focus on outcomes
• Create clear and attainable project/program objectives
• Create clear and attainable project/program requirements
• Manage program/project constraints of cost, time, and scope
• Form close links with team members and stakeholders
• Provide knowledge transfer.

Qualifications

• Five (5) years' experience in Program/Project Management role
• Two (2) engagements lasting more than six (6) months in Program/Project Manager role
• Demonstrable leadership ability
• Ability to direct & manage program/project development from beginning to end
• Ability to define program/project scope, goals, and deliverables in collaboration with project sponsors and stakeholders
• Ability to estimate program/project resource requirements and participants needed to achieve goals including changes during where necessary
• Ability to identify and manage program/project dependencies and critical path
• Ability to establish program/project timelines and milestones using appropriate tools and tracking such milestones and deliverables
• Ability to manage changes in program/project scope, identify potential crises or issues, and devise contingency plans as appropriate
• Ability to communicate program/project plans, expectations, updates, progress, issues, and successes in a timely & clear fashion when necessary
• PMI-ACP Certification
• PMP Certification
• Salesforce.com, CRM implementation, and Agile/Predictive Agile delivery experience
• Experience managing Salesforce projects

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