Job Description

Sangoma, a trusted pioneer in the business communications industry for over 40 years, is seeking an experienced Marketing Operations Manager to elevate our marketing efforts. With a comprehensive portfolio of reliable, affordable, and fully integrated UCaaS solutions, including telephony, meetings, and messaging, we empower businesses through a single-vendor framework. Our commitment to innovation shines through our leadership in open-source projects like Asterisk and FreePBX, and we are proud of our consistent ranking in the Gartner UCaaS Magic Quadrant for the past ten years. As we continue to grow and offer unmatched business operations experiences bundled with our robust network and security services, we need a strategic marketing operations professional who will optimize our marketing processes, leverage data for decision-making, and ensure our go-to-market strategies facilitate sales alignment and drive business growth. If you are passionate about telecommunications and possess a strong marketing operations background, we would love for you to join our dynamic team and help us shape the future of business communications.

Responsibilities

• Develop and execute marketing operations strategies that support the overall marketing plan.
• Manage the marketing technology stack, ensuring systems are integrated, operating efficiently, and supporting key marketing initiatives.
• Oversee the planning, execution, and optimization of marketing campaigns across multiple channels, including email, social media, and digital advertising.
• Analyze marketing data and metrics to assess the effectiveness of campaigns and inform future strategies.
• Collaborate with cross-functional teams including sales, product, and customer success to ensure alignment and drive revenue growth.
• Implement and manage marketing automation tools to streamline processes, improve lead generation, and optimize customer engagement.
• Create and maintain reports and dashboards for key performance indicators to monitor and communicate marketing performance.

Requirements

• Bachelor's degree in marketing, business, or a related field; Master's degree preferred.
• 5+ years of experience in marketing operations, preferably within the telecommunications or technology sector.
• Proficiency in marketing automation platforms (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce).
• Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.
• Experience with campaign management and reporting tools, including Google Analytics and social media analytics.
• Excellent project management skills with a proven ability to manage multiple projects and meet deadlines.
• Strong verbal and written communication skills, with the ability to engage stakeholders at all levels.

Benefits

What We Offer:

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period.
• Matching 401K program - 100% match on 4%.
• Employee Stock Purchase Program.
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high growth career opportunities

Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?

Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

Sangoma Communications is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

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