Job Description

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

Job Description

As a Home Loan Specialist , you’ll impact the lives of everyday people and help them go from surviving to thriving with innovative digital personal finance solutions. In this role, you’ll help guide our consumers through a series of questions about their financial journey and find the best solutions that meet their need for home loans. With exceptional on-the-job training, continuous education, and a variety of growth opportunities, we empower you to grow a career you love on a team that’s driving our mission forward.

We are proudly offering hybrid work options in the Phoenix, AZ metro market. 

Start Date: August 18, 2025

Shift: Monday-Friday

Hours: 8-hour shift between the business hours of 6:00am- 8:00pm (PST)

Total Compensation: $55,000 to $60,000+ annually + benefits. This information represents the expected on-target earnings for this role broken down into an hourly base pay of $20 per hour plus uncapped monthly commissions and weekly incentives.

What you’ll do:

• Contact consumers via phone to discuss home equity loans with prequalified members
• Complete a high volume of outbound dials to warm leads daily 
• Utilize lead management tools to track each interaction and progression of lead assignments
• Utilize strong communication and persuasion skills to quickly engage borrowers on the benefits of our home loan product
• Meet daily, weekly, and monthly sales goals
• Adhere to compliance and quality standards of the position

Qualifications

What you’ll bring:

• 1+ years of sales, collections, retention, and/or customer service experience
• Previous or current outbound call center experience 
• 1-2 years of meeting performance sales goals is a plus
• General knowledge of financial service products is a plus (i.e. credit cards, personal loans, home loans loans)
• A history of successfully exceeding company goals in a fast-paced work environment
• Strong listening skills with the ability to understand and influence
• Solid computer skills with experience effectively managing a CRM
• Experience with discovering consumer needs to elicit more information to offer solutions

Additional Information

Achieve well-being with:

• Hybrid and remote work opportunities for certain roles
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, physical and mental health wellness programs
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and an empathetic touch. We put people first and treat them like humans, not account numbers.  

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.

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