Job Description

Why should you join the BlueCross BlueShield of South Carolina family of companies? Other companies come and go, but for more than seven decades we’ve been part of the national landscape, with our roots firmly embedded in the South Carolina community. Business and political climates may change, but we’re stronger than ever. Our A.M. Best rating is A+ (Superior) — making us the only health insurance company in South Carolina with that rating. We’re the largest insurance company in South Carolina …and much more. We are one of the nation’s leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast. We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Job Title: Health Coach, Medical Assistant

Position Details:

• Onsite then Remote position after on-site orientation.
• Contract to Perm.
• Work Schedule: Monday through Friday, 8 AM -4:30 PM (OT paid for exceeding 40 hours).
• Teams Interview w/ Program Manager.
• Experience must include, patient education concerning chronic conditions such as diabetes and hypertension.
• Must have Associates degree in Medical Assisting or successful completion of of secondary Medical Assistant Program.
• 3 yrs clinical work experience.
• Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant through American Medical Technologists (AMA) or Nationally Registered Certified Medical Assistant (NRCMA).
• 2 plus years of clinical experience including acute care setting (inpatient hospital). 
• Must possess basic computer skills, able to navigate to Word, Outlook and filter Excel spreadsheets. 

Duties:

• Assists with health management activities/programs for BlueCross BlueShield of South Carolina (BCBSSC) and/or Blue Choice members.
• 50% Provides health coaching or intervention telephonically or in person for assigned health programs. Utilizes all data systems containing patient information and documents information appropriately.
• 30% Assists with the identification of areas for which there is a need for health management programs. Monitors quality indicators and develops programs to positively impact areas where improvement is warranted. Develops patient/provider educational materials for members/providers.
• 10% Assists with implementation of health management activities/programs for membership. Facilitates program to participants and focuses emphasis on medium-risk patients. Follows/updates established procedures. May conduct research and analysis of reports (monthly, quarterly, and annually).
• 10% Assists with the development of strategies to increase effectiveness of and participation in health management programs. Establishes/maintains effective communications with provider network, group, representatives, and members.

Required Skills and Abilities: 

• Preferred Education: Associate Degree in Medical Assisting OR successful completion of post-secondary Medical Assistant Program.
• Required Work Experience: 3 years of clinical experience.
• Required Training: Certified Medical Assistant through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant through American Medical Technologists (AMA) or Nationally Registered Certified Medical Assistant (NRCMA).
• Ability to work independently, prioritize effectively, and make sound decisions. 
• Good judgement skills. 
• Demonstrated customer service and organizational skills. 
• Demonstrated proficiency in spelling, punctuation, and grammar skills. 
• Ability to persuade, negotiate, or influence others. analytical or critical thinking skills. 
• Ability to handle confidential or sensitive information with discretion.
• Required Software and Other Tools: Ability to use standard office equipment. 
• Working knowledge of Microsoft Word, Excel, PowerPoint, or other work processing/spreadsheet/presentation software.
• Work Environment: Typical office environment. May involve some travel.

This is the pay range that Magnit reasonably expects to pay someone for this position is $18.00/hour - $18.00/hour . Benefits: Medical, Dental, Vision, 401K (provided minimum eligibility hours are met).

BlueCross is a strong supporter of our veterans, and many service men and women have joined our ranks. We’ve found the dedication, work ethic and job skills that serve well in the military excel in many of our lines of business, and we proudly have veterans filling positions in Human Resources, Information Technology, Customer Service, Operations, General Services and more. 

Through our government contracts, we also have employees serving at Shaw Air Force Base, the Naval Health Clinic in Charleston, the Naval Hospital in Beaufort and in our hometown of Columbia, S.C., at Ft. Jackson. If you are a full-time employee in the National Guard or Reserves, we will even cover the difference in your pay if you are called to active duty. If you're ready to join in a diverse company with secure, community roots and an innovative future, apply for a position now!

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