Genesys Cloud CX Developer(S) Job at Jconnect Infotech Inc, Plano, TX

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  • Jconnect Infotech Inc
  • Plano, TX

Job Description

Hello ,

Greetings!!!

My client is looking for full-time Genesys Cloud CX Developer . Please review the details below and let me know the best time to connect .

Title: Genesys Cloud CX Developer

Location: Plano, TX

Duration: Full-time

Salary Market

JOB DESCRIPTION : -

Skill: Genesys Cloud CX Developer

Must have skills:

  • Design and Development experience in Genesys Cloud CX and Genesys Architecture.
  • Experience in Genesys Cloud CX administration, configuration and implementation.
  • Strong experience Node.JS/ Rest, SOAP and Genesys APIs.
  • Experience creating dashboards for monitoring queue activity, agent performance and interactions.
  • Strong Experience in Gensys Cloud admin and configurations including contact center, telephony, routing, people and permissions and outbound.
  • Experience in Genesys installation and configuration in app Foundry.
  • Troubleshooting experiences with the issues in configuring and routing related issues.

Responsibilities:

Mandatory:

  • Design and Development experience in Genesys Cloud CX and Genesys Architecture.
  • Experience in Genesys Cloud CX administration, configuration and implementation.
  • Strong experience Node.JS/ Rest ,SOAP and Genesys APIs.
  • Experience creating dashboards for monitoring queue activity, agent performance and interactions.
  • Strong Experience in Gensys Cloud admin and configurations including contact center ,telephony, routing, people and permissions and outbound.
  • Experience in Genesys installation and configuration in app Foundry.
  • Troubleshooting experiences with the issues in configuring and routing related issues.

Desired skills.:

  • Experience with Genesys on-prem and understanding of various Genesys components and composer development.
  • Exposure for Java/J2EE development and API Development /Scripting integration.
  • Genesys Cloud CX certification preferred.

Looking forward to your response .
With Best Regards,
Srajan Mishra
Jconnect Infotech Inc.
Ph# 856 -576-5919 |Email: [email protected]
168 Barclay Center Ste. 347,
Cherry Hill, NJ 08034

Job Tags

Full time,

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