eCommerce Manager Job at Crown Equipment Corporation, New Bremen, OH

Vkw1YUhEOFBXVkEveHZHeExrQTNla3Y2a2c9PQ==
  • Crown Equipment Corporation
  • New Bremen, OH

Job Description

Company Description:

 

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

 

Job Posting External

 

Job Duties

  • Manage the day-to-day activities needed to support the eCommerce program, with a specific focus on revenue growth, repeat purchases, customer retention and new customer acquisition.
  • Support the implementation of new functionality for the eCommerce platform, including scope definition and execution, process and procedure development, change management plans, and customer testing and communication.
  • Perform the day-to-day monitoring of eCommerce activity.
  • Provide operational and eCommerce order support to the Retail network.
  • Update and maintain business process flows including step by step user guides and training documentation supporting all order processing.
  • Maintain a strong understanding of customer journey, profiles, competitive landscape and needs to identify business process improvements.
  • Provide recommendations to improve the online experience and ease of doing business on eCommerce sites.
  • Collaborate cross functionally to develop strategies to help optimize the online buying experience.
  • Leverage analytics, web tools and voice of customer research to support ongoing changes to improve the customer experience.
  • Develop and maintain key performance indicators (KPIs) to measure performance all initiatives and report results to stakeholders.
  • Recommend new ways to promote and grow online sales.

 

Minimum Qualifications

  • Bachelor degree in Business, eCommerce, Marketing or related field is required, along with at least 5 years of experience.
  • Experience in developing and leading eCommerce programs.
  • Understanding of how content, design, and user interface work together to create an optimal user experience.
  • Strong understanding of online marketing strategies.
  • Fluent in development optimization techniques to deliver the best user experiences in the most technically efficient manner.
  • Knowledge of eCommerce processes and best practices.
  • Ability to prioritize projects, work within short time frames, and meet deadlines.
  • Proactive, flexible self-starter with strong interpersonal and team building skills.

 

 

Work Authorization:

 

Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.


No agency calls please.

 

Compensation and Benefits:

 

Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EOE Veterans/Disabilities

 

Job Tags

Full time, Temporary work, Visa sponsorship, Flexible hours,

Similar Jobs

Archdiocese of St. Louis

Custodian Job at Archdiocese of St. Louis

 ...Job Summary The School/Parish Custodian provides cleaning, setup, tear down, and all custodial services, (including but not limited to) trash removal, mopping, vacuuming, restroom cleaning etc. in the school, gym, cafeteria and entire campus as needed/directed. Reports... 

Trispoke managed services

Business Development Intern Job at Trispoke managed services

 ...Job Title: Business Development Intern Location: [India Remote] Department: Business Development / Sales Reports To: Business...  ...like Excel, Google Workspace, or CRM platforms (e.g., HubSpot, Salesforce) Self-starter with a proactive attitude and willingness to learn... 

Glodom Language Solutions Co., Ltd.

Native Translator:English to Japanese/ Korean(Remote) Job at Glodom Language Solutions Co., Ltd.

Requirements Native in Japanese/ Korean Degree in translation, interpretation, language studies, or related field Experience in translation, interpretation, localization Curious, quick learner (enjoy learning how things work), and attentive to details Flexible... 

Indotronix International Corporation

Shipping and Receiving Clerk Job at Indotronix International Corporation

 ...Job Title: Shipping and Receiving Clerk Location: Somerset, NJ 08873 Duration: 6+ months contract Pay rate $25/hr on w2 1st...  ...materials/product to proper location. Will also assist in warehouse cycle counting program. This position will coordinate... 

PRIDE Industries

Shipping/Receiving Clerk Job at PRIDE Industries

 ...Description****PRIDE Industries****Job Description****Job:** Shipping/Receiving Clerk**Job Code:** N29 - PR-Shipping/Recvng Clerk**HR...  ...and ships outbound customer orders within the distribution/ warehouse environment. Verifies product accuracy and count prior to finalization...