Customer Service Representative (remote) Job at Cygnific, Indiana, PA

V2J4Vkd6Z0dWRk0xd2Zld0tVczNjMFAwbEE9PQ==
  • Cygnific
  • Indiana, PA

Job Description

Job Description

Responsibilities:

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements and skills

  • Proven customer support experience or experience as a Client Service Representative
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school diploma

Job Tags

Remote job, Part time,

Similar Jobs

Montefiore Medical Center

CREATIVE ARTS THERAPIST LICENSE Job at Montefiore Medical Center

 ...Creative Arts Therapist will provide clinical support as part of the inter-disciplinary team to efficiently deliver patient care, advocate...  ...through creative modalities including but not limited to art therapy, music therapy, and communicate effectively with healthcare team... 

Allied OneSource

Recruiter Job at Allied OneSource

Responsibilities: Find and attract candidates by phone, email, and messaging on databases, social media, etc. Screen candidates to assess skills and experience for open roles Build candidate relationships before, during, and after the job placement Follow up...

HR Partners

HR Recruiter/Generalist Job at HR Partners

 ...Company: Mainline Printing, Inc. Job Title: HR Recruiter/Generalist Schedule: Monday-Friday Job Classification: Exempt, Full-Time Reporting Relationship: Vice President of Finance/Human Resources Primary Accountabilities: The HR Recruiter/Generalist... 

Klaviyo

Netsuite Consultant - Order to Cash Job at Klaviyo

 ...empower creators to own their own destiny. Position Summary: As a member of the Global Technology Services (GTS) team, the NetSuite Consultant will play a pivotal role in the implementation, optimization, and maintenance of key NetSuite Order to Cash workflows.. This... 

Orkin, LLC

Home Sales Inspector Job at Orkin, LLC

 ...amazing career! The Successful Sales Professional Will: Schedule sales appointments and meet with potential customers in their homes to explain Orkins products and services. Conduct a thorough inspection of the interior and exterior areas of potential customer...