Customer Service Coordinator Job at Rotork, Houston, TX

V2JsY0hETU5VRlk2enZLOEowRXlkVXo2bEE9PQ==
  • Rotork
  • Houston, TX

Job Description

Job Description



The Customer Service Coordinator is responsible for providing all day-to-day interaction with customers including receive customers’ initial contact or request.

Reporting to the Sales Support leadership, the Customer Service Coordinator performs as a liaison to provide product and services information, answer questions, perform accurate order entry and maintenance activities, all while providing exceptional customer service to internal and external stakeholders, from receipt of RFQ or Purchase Order to successful order shipment and delivery.

From managing large volume of phone and email communications, this opportunity allows one to take responsibility for ensuring order entry accuracy and providing professional and timely updates to internal and external customers.

Qualifications



Experience Requirements:

  • Strong Customer Service skills are a must, including phone calls and active listening.
  • Must be able to communicate effectively and professionally at all levels to different customer demeanors (verbal, written and presentation)
  • Robust organizational, problem-solving and multitasking skills.

The Successful Candidate:

  • Proficient in Microsoft Word, Excel and Outlook.
  • Ability to understand technical specifications.
  • Proven customer support or customer service experience
  • Liaison between customer and multiple functions of the internal team

Additional Information



Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

#li-hybrid

Job Tags

Full time, Worldwide,

Similar Jobs

Medsurg Sales Staffing

Surgical Sales Pittsburgh 210k + Job at Medsurg Sales Staffing

 ...A major fortune 500 medical device manufacturer is looking to fill a "Sales Representative" position. Open due to promotion. Unlimited commission plan plus bonuses, kickers and contests. All work related expenses are covered by the company. Extensive healthcare and retirement... 

Foundry For Good

UI UX Product Designer Job at Foundry For Good

 ...highly organized with strong time management skills* Be results-driven and goal-oriented Desired Skills and Experience: * Proficiency in UX/UI design tool Figma for web applications- experience with other tools is a plus, but the majority of this roles work... 

Wowza Media Systems

Executive Assistant/Office Manager Job at Wowza Media Systems

 ...This role will have the opportunity to impact the day-to-day operations of our office and facility. The ideal candidate will have relevant experience as an Executive Assistant and Office Manager, will be incredibly well organized, enthusiastic, and have a proactive... 

AECOM

Airport Project Manager Job at AECOM

 ...one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking an Airport Project Manager located in West Palm Beach County. As an airport project manager specializing in airfield and landside planning and... 

Gulfstream Strategic Placements, LLC

HVAC Preconstruction Manager Job at Gulfstream Strategic Placements, LLC

 ...We are a large growing HVAC contractor in California that works on many of Californias biggest and best HVAC projects. This is a full...  ...to hire Californias best and brightest HVAC Preconstruction Manager in the near future. Responsibilities: Review all mechanical...