We are looking for a motivated, dynamic Customer Care Executive (Indoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.
To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.
_ In this role you will be responsible for: _
The candidate will play an active role in renewals and retaining customers
By providing excellent after sales service and regular communication between the customer and the Company
Work closely with other team members to provide strong team representation in meeting customer’s expectations
Assist in credit control work
Conduct outbound call i.e. renewal, cycle call, attend to complaint calls and up selling.
_ The ideal candidate will possess: _
_ Highly Desirable: _
Excellent customer service via phone & negotiation skills
Ability to reach & exceed up selling targets
Versatility to build rapport with people at all levels
Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
Commercially focused acumen
_ Rewards and Benefits _
You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Customer Care Team.
_ Equal Opportunities _
Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.
Address:
Rentokil Initial (M) Sdn Bhd No.17 Jalan Selatan 8/1, Kawasan Perindustrian Selatan, 81300 Johor Bahru, Johor Darul Takzim.
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