The Grand Rehabilitation and Nursing at Barnwell is currently seeking a Concierge to join our team! Job Title: Concierge Position Type: Full-Time Pay Range: $17.00 to $18.00 per hour About Us At The Grand Healthcare System, we are committed to providing high-quality care in a welcoming and comfortable environment. Our beautiful residences, modern amenities, and compassionate staff make us a preferred destination for high-quality healthcare. We prioritize our residents' well-being and satisfaction, creating a unique and supportive environment for both staff and guests. Position Overview As the Concierge, you will play a pivotal role in ensuring a positive service experience for our residents, families, and visitors. Your main responsibilities will be coordinating guest hospitality services, creating a welcoming atmosphere, and maintaining a strong relationship with staff across all departments. The ideal candidate will excel in customer service, communication, and teamwork, and will be committed to exceeding expectations. Key Responsibilities Hospitality & Guest Services * Greet visitors and provide tours of the facility, ensuring they feel welcomed and informed. * Welcome new admissions with a personalized greeting and welcome bag. Ensure rooms are clean and ready for the new resident’s arrival. * Coordinate service-related activities to achieve customer satisfaction goals and minimize complaints. * Conduct rounds throughout the facility to engage with residents, families, and visitors, addressing concerns and ensuring satisfaction with care services. * Follow up with department directors on any concerns raised by residents, families, or visitors, ensuring they are addressed promptly. Surveys & Feedback * Administer both 'Entry Surveys' and 'Exit Surveys' to residents to gather feedback and improve service quality. Qualifications & Requirements * Ability to thrive in a fast-paced environment. * Experience in a long-term care or healthcare setting is preferred. * Strong teamwork skills and the ability to maintain positive relationships with all staff. * Exceptional customer service, interpersonal, and phone skills. * Excellent verbal and written communication skills. * Professional attitude with a willingness to accept new challenges. Work Schedule * Core Schedule: Monday through Friday from 11:00 AM to 7:00 PM. * Weekend Requirement: Must work one weekend per month. What We Offer * Competitive Salary: Base salary with rewarding bonus opportunities. * Comprehensive Benefits: Health insurance, 401(k), paid time off, and more. * Professional Growth: Opportunities for career advancement and continued development. * Innovative Training Programs: Ongoing training to enhance your skills and industry knowledge. * Supportive Team: Work alongside a dedicated team that values collaboration and providing excellent care. How to Apply If you are passionate about customer service and making a difference in the lives of residents and their families, we encourage you to apply today! Apply online today and a personal recruiter will reach out to you for next steps! Join The Grand Healthcare System and help us create a positive and welcoming experience for every guest, resident, and family. We are an Equal Opportunity Employer – M/F/D/V. Follow Us: See what we’ve been up to on Instagram:
...Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Are you a Photoshop pro with an eye for retouching? Uline's Creative department is an image-driven powerhouse of over 170 professionals who deliver with speed, passion and excellence. As a Photo Retoucher...
...interactions with our patients and teammates. Job Summary Assists professional nursing personnel in providing patient care in assigned area... ...other departments Approximate percent of time required to travel: 0% Performs other related duties as assigned...
.... This is a great opportunity to assist a dynamic, high-energy quickly growing firm. The ideal candidate will have 5-10 years of administrative experience supporting a team within investment banking. The successful candidate will be very flexible and have the ability to...
Job Summary: Short Pump Town Center - Full timeProvide security detail as outlined in the post orders and establish working relationships... ...reports related to job assignment.Make recommendations to management on better safety and loss prevention processes as identified...
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!...